Bouygues Telecom fiber intervention tool accessed fraudulently; customer data leaked again

According to fuitededonnées.fr, Bouygues Telecom confirmed a new customer data leak after a third party fraudulently logged in to a fiber intervention management tool ^[1]. Per the operator's email to customers, exposed data are names, full postal addresses, emails, phone numbers and birth dates, with no bank details or credentials, and a database appeared on the dark web ^[1]. fuitededonnées.fr advises contacting Bouygues Telecom via its official site or app before responding to suspicious requests, and changing your customer area password and any accounts sharing it ^[1].

Industries mainly affected: Telecom

1. Never give passwords or bank codes after unsolicited messages or calls ^[1].
2. Contact Bouygues Telecom via its official site or app before responding to suspicious requests ^[1].
3. Change your customer area password and reused passwords .