According to fuitededonnées.fr, Carrefour confirmed some customers' names, emails and phone numbers were exposed after a cyberattack on its delivery-tracking provider, which security watchers identify as Shipup [1]. Per Le Monde Informatique, the compromise stemmed from a critical Metabase vulnerability, and Micromania, Easypara and Printemps also reported exposure; Carrefour says bank details and passwords were not compromised [1]. fuitededonnées.fr advises ignoring texts or emails requesting bank details or payment and tracking parcels only via official sites or apps, never via received links [1].
French delivery-tracking provider Shipup breached; Carrefour and other retailers' customer data exposed
1 min read
- Disclosed
- Sep 29, 2026
- Published
- Nov 11, 2026
- Last updated
- Nov 11, 2026
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On this page
30-second summary
What happened
Who is affected
Industries mainly affected: Retail
Timeline
- Carrefour notifies customers[1]
Technical details
Remediation
Vendor guidance
- 1Track parcels via official channels verify[1]
Track parcels only via official sites or apps; ignore payment requests.
References
Media1
- [1]fuitededonnées.fr2026-09-29Accessed 2026-11-11Snapshot 2026-11-11 sha256 21db9ab8b889
“Carrefour confirme que les noms, prénoms, adresses e-mail et numéros de téléphone de certains de ses clients ont été exposés après une cyberattaque visant Shipup, son prestataire de suivi de livraison.”
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