PayCloud Holdings subsidiary Arara said its email delivery service Arara Message suffered unauthorized access; it first disclosed the incident on Oct 29, and its Nov 6 third report put the deduplicated number of taken (or possibly taken) email addresses at 81,329,467 [1]. Up to about 380 client companies are affected, some with names, gender, birth dates, phone numbers, member IDs and addresses, and iThome reports Shogakukan, BIC Camera, MOS Burger and SMBC among them [1][2]. Delete emails impersonating card companies sent from news@arara.com without opening links, and contact your card issuer promptly if you entered card details [1].
Unauthorized access to Japan email delivery service Arara Message: over 81 million email addresses taken, up to 380 client firms affected
1 min read
- Disclosed
- Oct 29, 2026
- Published
- Nov 11, 2026
- Last updated
- Nov 10, 2026
- Scale
- 81,329,467 records[1]
- CVSS basis
- Our assessment
- Technology
- Attack vector
- Impact
- Data type
- Actor type
- Motivation
On this page
30-second summary
What happened
Who is affected
Industries mainly affected: Technology, Cross-industry
What to do nowOur advice
- Delete emails impersonating card companies without opening their URLs [1].
- If you entered card details, contact your card issuer promptly .
Timeline
Technical details
Remediation
Vendor guidance
- 1Delete emails impersonating card companies mitigate[1]
Do not open links in emails impersonating card companies; contact your card issuer if you entered card details.
References
Official / primary1
- [1]
“持ち出されたメールアドレスは、重複を除いて81,329,467件(約8,100万件)です”
Media2
- [2]
This site aggregates public information and is not security consulting advice. Test remediation steps before applying.