BOOKOFF Group announced on October 9 that a third party accessed its subsidiary's member management system without authorization, leaking up to about 6.43 million member records [2]. Its third report on November 6 says the attacker abused an access control problem in part of the system handling member data to take data between October 4 and 6, affecting 6,383,279 people, including names, birth dates, emails, phones, addresses and password hashes, but not payment data [1][2]. Members should change their BOOKOFF online store and app passwords and any reused passwords, doing so directly in the official app or site rather than via email links [1].
Access control flaw in BOOKOFF member system exploited, exposing addresses, phones and password hashes of about 6.38 million people
1 min read
- Disclosed
- Oct 9, 2026
- Occurred
- Oct 4, 2026
- Published
- Nov 11, 2026
- Last updated
- Nov 11, 2026
- Scale
- 6,383,279 people[1]
- CVSS basis
- Our assessment
- Technology
- Attack vector
- Impact
- Data type
- Actor type
- Motivation
On this page
30-second summary
Timeline
Technical details
Remediation
Vendor guidance
- 1Change passwords mitigate[1]
Change your password directly in the official app or site and replace reused passwords.
References
Media2
- [1]
“会員情報を取り扱うシステムの一部機能におけるアクセス制御上の問題を第三者に悪用され、会員情報が取得されていたことが判明いたしました。”
- [2]
This site aggregates public information and is not security consulting advice. Test remediation steps before applying.