Japan's Doutor Coffee said on November 6 that its payment processor reported suspicious activity on its official online shop on October 28, and an investigation by its outsourced developer found a third party had accessed the site's admin panel on October 24-25 and exported and viewed member data [1]. Data that may have leaked covers 24,762 member records and 9 delivery records, 24,771 in total, including member IDs, names, addresses, email addresses, phone numbers and purchase information, with birth dates, gender, occupation and company names for some; the company says login passwords and credit card data were not leaked [1][2]. Anyone registered on the shop should beware of suspicious emails, texts and calls impersonating Doutor or its affiliates; Doutor says it never asks for passwords, card numbers or security codes by email or phone [1].
Hackers access Doutor Coffee online shop admin panel, exposing about 25,000 member records
1 min read
- Disclosed
- Nov 6, 2026
- Published
- Nov 11, 2026
- Last updated
- Nov 10, 2026
- CVSS basis
- Our assessment
- Technology
- Attack vector
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On this page
30-second summary
What happened
Who is affected
Industries mainly affected: Retail
What to do nowOur advice
Anyone registered on the shop should beware of suspicious emails, texts and calls impersonating Doutor or its affiliates; Doutor says it never asks for passwords, card numbers or security codes by email or phone
Timeline
Technical details
Remediation
Vendor guidance
- 1Watch for impersonation scams mitigate[1]
Members should beware of emails, texts and calls impersonating Doutor and never give out passwords or card details.
References
Official / primary1
- [1]
“2026年10月24日から25日にかけて、外部の第三者が本件サイトの管理画面に不正アクセスし、会員情報が出力・閲覧されていたことが判明いたしました。”
Media1
- [2]
This site aggregates public information and is not security consulting advice. Test remediation steps before applying.