Japanese flower-delivery operator Hana Cupid (花キューピット) said on October 28 that a third party gained unauthorized access to its management system on October 14-15, and that it confirmed during its investigation on October 19 that member data had leaked [1][2]. Affected are members who registered an email address on Internet Hana Cupid and Business Hana Cupid, up to 4,238,242 records, with login IDs, hashed passwords and PC and mobile email addresses exposed, while names, addresses, phone numbers and credit card numbers were not leaked [1][3]. The company says no secondary misuse has been found so far, has cut off the attack paths and has been notifying members by email since October 28, and recommends that members change their passwords and watch for phishing emails impersonating the company or financial institutions [1].
Intruders breach Japanese flower-delivery operator Hana Cupid's management system in mid-October, exposing login IDs, password hashes and emails of about 4.24 million members
1 min read
- Disclosed
- Oct 28, 2026
- Occurred
- Oct 14, 2026
- Published
- Nov 11, 2026
- Last updated
- Nov 10, 2026
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What happened
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Industries mainly affected: Retail
What to do nowOur advice
The company says no secondary misuse has been found so far, has cut off the attack paths and has been notifying members by email since October 28, and recommends that members change their passwords and watch for phishing emails impersonating the company or financial institutions
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References
Official / primary1
- [1]
“2026年10月14日(水)~ 10月15日(木):当社管理システムに対し、第三者による不正アクセスが発生。”
Media2
- [2]
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