Japanese online printing service Raksul said on November 9, 2026 that unauthorized third-party access to its print data upload processing system was found around 0:20 on November 8, that system credentials had been improperly obtained, and that some stored data was accessible from outside [1]. Names, company names, addresses, phone numbers and emails in uploaded print data, invoices and Web Yubin data may have leaked, possibly including third parties printed on business cards and postcards, while card data, login IDs and passwords were confirmed not leaked and the count is still being tallied [1][2]. Raksul urges users to beware of suspicious emails, texts and calls impersonating it or related firms and not to open their links or enter credentials, adding it never asks for passwords or card numbers by email or SMS [1].
Japanese online printer Raksul says stolen upload-system credentials may have exposed data on business cards and postcards
1 min read
- Disclosed
- Nov 9, 2026
- Occurred
- Nov 8, 2026
- Published
- Nov 12, 2026
- Last updated
- Nov 12, 2026
- CVSS basis
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- Technology
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On this page
30-second summary
What happened
Who is affected
Industries mainly affected: Retail
What to do nowOur advice
Raksul urges users to beware of suspicious emails, texts and calls impersonating it or related firms and not to open their links or enter credentials, adding it never asks for passwords or card numbers by email or SMS
Timeline
Technical details
Remediation
Vendor guidance
- 1Beware of impersonation mitigate[1]
Do not open links or enter credentials from emails, texts or calls impersonating Raksul.
References
Official / primary1
- [1]ラクスル株式会社2026-11-09Accessed 2026-11-12Snapshot 2026-11-12 sha256 3a52d3b0277b
“当社システムの認証情報が不正に取得され、当社が保管するデータの一部に外部からアクセスできる状態にあったことを確認しています。”
Media1
- [2]
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