Japanese cloud and hosting provider Sakura Internet said in its third report on September 10 that it detected an anomaly on a maintenance server for its rental server service on August 9, and found unauthorized access to rental servers with malware planted, affecting 951 accounts [1]. It also found its sales management system was accessed without authorization from April 2023 to March 2026, possibly exposing names, addresses, phones, emails and contract details of up to 1,360,563 accounts, along with some unhashed initial passwords for rental servers and VPS; the company has found no clear evidence of exfiltration [1][2]. Sakura VPS and rental server users still on their initial contract passwords should change them now and beware of phishing emails, calls and texts exploiting the incident [1].
Sakura Internet rental servers hit with malware and sales system accessed since 2023, putting up to 1.36 million accounts at risk
1 min read
- Disclosed
- Aug 17, 2026
- Occurred
- Apr 1, 2023
- Published
- Nov 11, 2026
- Last updated
- Nov 11, 2026
- Scale
- 1,360,563 accounts[1]
- CVSS basis
- Our assessment
- Technology
- Attack vector
- Impact
- Data type
- Actor type
- Motivation
On this page
30-second summary
What happened
Who is affected
Industries mainly affected: Technology
What to do nowOur advice
- Sakura VPS and rental server users still using initial passwords should change them now [1].
Timeline
Technical details
Remediation
Vendor guidance
- 1Change initial passwords mitigate[1]
VPS and rental server users still on initial passwords should change them now.
References
Official / primary1
- [1]
“調査の結果、販売管理システムに保存されていた会員情報等が第三者による閲覧または取得された可能性があることを確認しました。対象となる可能性のある会員情報の総数は1,360,563アカウントです。”
Media1
- [2]
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