According to iThome, servers of NETivism, the vendor behind netiCRM, a donation management system used by Taiwanese nonprofits, were breached by an external attacker, and more than 20 organizations including the Awakening Foundation, Citizen Congress Watch, the Judicial Reform Foundation and Taiwan Tongzhi Hotline have issued notices [1]. The vendor says the attacker obtained an account for its internal code management system and exploited a system flaw to gain admin rights on one server; customer site back-office accounts and outgoing mail account settings are treated as possibly exposed, while whether donor personal data was stolen is still under investigation [1][2]. Organizations using netiCRM should change all admin passwords promptly, and donors should beware of calls or messages impersonating the organization, netiCRM or bank support asking them to use ATMs or online banking [1][2].
Donation platform netiCRM vendor hacked; 20+ Taiwanese nonprofits warn donors of scams
1 min read
- Disclosed
- Nov 9, 2026
- Occurred
- Nov 9, 2026
- Published
- Nov 11, 2026
- Last updated
- Nov 12, 2026
- CVSS basis
- Our assessment
- Technology
- Attack vector
- Impact
- Data type
- Actor type
- Motivation
On this page
30-second summary
What happened
Who is affected
Industries mainly affected: Technology
What to do nowOur advice
Organizations using netiCRM should change all admin passwords promptly, and donors should beware of calls or messages impersonating the organization, netiCRM or bank support asking them to use ATMs or online banking
Timeline
Technical details
Remediation
Vendor guidance
- 1Change admin passwords mitigate[1]
Organizations using netiCRM should change all back-office admin passwords and notify donors.
- 2Beware of impersonation scams mitigate[2]
Donors receiving calls citing billing errors and asking for ATM or online banking actions should hang up, verify via official channels, or call 165.
References
Official / primary1
- [2]
Media2
- [1]
This site aggregates public information and is not security consulting advice. Test remediation steps before applying.