Quest Diagnostics told the SEC it learned on October 21, 2026 of unauthorized access to its Quanum LSM system, which clients use to place test orders and look up results, and believes an unauthorized party accessed certain patient records [1]. Quest says it remediated the incident, restored the system and will notify affected patients and providers; according to Medical Daily, it has not said how many people or which details are involved [2][3]. Quest urges people to be vigilant of phishing and voice phishing and verify any communication about lab services or Quest, including breach-notification, credit-monitoring or settlement scams [2].
US lab giant Quest Diagnostics' Quanum system breached; patient records accessed
1 min read
- Disclosed
- Oct 22, 2026
- Occurred
- Oct 21, 2026
- Published
- Nov 11, 2026
- Last updated
- Nov 11, 2026
- CVSS basis
- Our assessment
- Attack vector
- Impact
- Data type
- Actor type
- Motivation
On this page
30-second summary
What happened
Who is affected
Industries mainly affected: Healthcare
What to do nowOur advice
- Be vigilant of phishing and vishing; verify any communication claiming to be from Quest [2].
- If unsure, ask your provider's office whether it uses Quanum to order Quest tests .
Timeline
Technical details
Remediation
References
Official / primary2
- [1]Quest Diagnostics (SEC filing)2026-10-22Accessed 2026-11-11Snapshot 2026-11-11 sha256 c987e45087f8
“While the full scope of unauthorized access remains under investigation, at this time the Company believes that an unauthorized party accessed certain patient records.”
- [2]Quest Diagnostics2026-10-26
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