According to BleepingComputer, French DIY marketplace ManoMano confirmed it identified unauthorized access linked to a customer-service subcontractor in January 2026, resulting in extraction of personal data tied to customer accounts and support interactions [1]. According to the same report, about 38 million people are affected; exposed data includes names, emails, phone numbers and support communications, and no passwords were accessed [1]. ManoMano advises customers to verify incoming communications and senders, monitor bank accounts for fraudulent transactions, and avoid suspicious links or attachments [1].
French DIY marketplace ManoMano breached via customer-service subcontractor; data of about 38 million customers taken
1 min read
- Disclosed
- Feb 26, 2026
- Occurred
- Jan 1, 2026
- Published
- Nov 11, 2026
- Last updated
- Nov 11, 2026
- Scale
- 38,000,000 people[1]
- CVSS basis
- Our assessment
- Technology
- Attack vector
- Impact
- Data type
- Actor type
- Motivation
On this page
30-second summary
Timeline
Technical details
Remediation
Vendor guidance
- 1Verify messages verify[1]
Verify incoming messages and senders; avoid suspicious links.
References
Media1
- [1]BleepingComputer2026-02-26Accessed 2026-11-11Snapshot 2026-11-11 sha256 3d788ad0097a
““In January 2026, we identified unauthorized access linked to this provider, which resulted in the unauthorized extraction of certain personal data associated with customer accounts and customer service interactions.””
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